What is the shelf life of your chocolate bars?

Our chocolate bars have a shelf life of 12 months when stored in a cool, dry place away from direct sunlight. Once opened, we recommend consuming within 2 weeks for the best taste experience.

How are your chocolate bars packaged?

Each of our chocolate bars is carefully packaged in special material to protect the bar from damage and to maintain its freshness.

Can I place a bulk order for Polkadot Choco Bars?

Absolutely! Please contact us directly to discuss bulk orders. We’d be delighted to assist you with this.

What payment methods do you accept?

We accept all major credit and debit cards. Secure payment transactions are our top priority.

Can I track my order?

Yes, once your order has been dispatched, we will send you a shipment confirmation email with a tracking number. You can use this number to track your order.

What should I do if I receive a damaged product?

We take great care to ensure our products reach you in perfect condition. However, if you receive a damaged product, please contact the shipment carrier to file a claim.

Do you ship internationally?

Yes, we offer international shipping to select countries. Please note that any customs fees or import duties are the responsibility of the customer.

Can I return a product?

We accept returns of unopened products within 30 days of receipt. For more information, please see our Refund Policy.

How can I contact you?

If you have any other questions or need further information, please feel free to contact us. We are always here to help!

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